The Nelson Group

Your Success is Our Success

Michael Kelly

Buyer & Seller

Caroline is a fantastic agent and here's why: She's an exceptional listener - from our first meeting together, she understood our needs and tailored her services accordingly. She has an appropriately calm demeanor - never seemed to "lose her cool" in front of her client, even though she had many opportunities to do so! She's extremely organized and "always on" - I never had to ask for status or clarify anything - she communicated the plan and executed it flawlessly - I thought I worked hard, but I seriously don't think she took a moment off while she was helping us. Caroline brought all the resources to bear to make sure our transactions were successful. Pacific Union is lucky to have Caroline - we'd work with her again in heartbeat

William & Dominique Hawthorne

Buyer & Seller

We have worked with Caroline Nelson on two real estate transactions. She helped us purchase our new home as well as helping us to sell our old one. She was incredibly patient, well-organized and professional while showing us home after home, and took us through the final transactions with ease. She quickly figured out what we liked and did not like. We put in several offers and finally ended up with a perfect home. We decided to rent our old house and did not plan to sell, but she continued to update us on the market and suggested we list it to see what would happen. She was spot on; the market was very aggressive and the house went for 25% over the list price. She was very efficient and worked out all of the details with our renters, etc. She got us an amazing price in short order without much effort on our part. We highly recommend Caroline and would use her again, but we are staying put for a while!

Frank & Kathy Divita

Buyer & Seller

Caroline handled multiple transactions for us simultaneously. Fair prices were determined through her knowledge of the market and networking with other agents. All these properties received offers within a few days of going on MLS. In each case we accepted very satisfying offers over our asking prices.

From the time of our first meeting with Caroline, we knew she would make everything we wanted happen. She explained what we needed to do for successful outcomes. We were novices and needed all her common sense advice in marketing, staging, pricing, open houses, timing, etc. She was absolutely right about everything she told us. We had complete trust in her abilities and were so glad we did what she suggested. Her professionalism, organization, patience, good humor and ability to always be calm, all make her the best real estate agent choice that can be made!

Christian Martinez & Brad Michael

Buyer & Seller

My partner and I were somewhat high-maintenance after relocating to California from Colorado with very little knowledge of Marin County. We anticipated a competitive housing market but nothing like the market conditions we experienced this Fall. All of that on top of our often divergent tastes and purchasing priorities. We sure put Caroline's skills and expertise to the test!

From our initial meeting, we knew we were in good hands with Caroline. She quickly understood our requirements and helped us choose target communities to begin our search. She was exceptionally patient with us on multiple tours and completed follow-up thoroughly, thoughtfully, and consistently. She never wasted our time with homes that were out of our price range or not in line with our needs. It was clear she knew Marin like the back of her hand.

A master with contract negotiations, Caroline came up with a deal that was good for us and made the seller happy as well. She was encouraging, honest, and diligent during the entire process up through closing. We also had the pleasure of working with Caroline during the filming of an HGTV House Hunters episode. This required her to put in a considerable amount of work and spend weekends filming at multiple locations. What a great once-in-a-lifetime experience that wouldn't have been possible without her help; she also looks great on camera. :)

We are pleased to recommend Caroline to anyone looking to buy or sell a home. She is hands down the best agent we have ever worked with and if we ever need to move again she will be our first choice. We love our new home and have her to thank.

Gary & Karen Rusillo

Buyer & Seller

Karen and I lived in our previous house for 10 years and raised our two young girls there. Thinking of moving was a bit scary but also an exciting prospect as well. Caroline Nelson was so incredibly helpful and proactive once we made the decision to sell! With all her hard work, the house showed very well and generated multiple offers. We were extremely impressed with Caroline’s effort in the sale of that home and in helping us purchase our new home in Loch Lomond. Caroline was patient and always there to answer our many question during the sale and the purchase. We felt very comfortable with her style and ideas about how to best get from start to end in the process. Caroline knows her markets, is a consummate professional and we are very happy to call her a friend.

George & Laura Gigounas

Seller

Caroline is the benchmark by which Real Estate Agents should be measured in this new real estate market. If you want personal attention, unflagging loyalty and inexhaustible interest in your home, she is clearly the go-to person!

To add real value in today's market, Caroline understands that an agent can't rely on the old markers of knowing the neighborhood, having a network and doing the "usual" for a listing. Caroline took the time to develop a detailed understanding of our micro-neighborhood and the specific strengths and weaknesses of the houses in our neighborhood. She marketed our house using both the old tools and all of the modern tools (websites, social media, etc.). She was a patient, true and honest partner in advising us on the specific needs for marketing our house - what we really needed in staging, how and when we needed to show, pricing and timing. Most importantly, she never, ever, ever gave up or flagged in her enthusiasm and attention to our house, even though it wasn't, by a longshot, the jewel of her portfolio. She never lost patience with our questions or insecurities about the market. We were treated as if doing right by us and our house (whether that meant selling OR declining to sell) was her only focus!

At the end of the process, we can say with confidence not only that Caroline was the number one reason we were able to sell our first home, but that she also is the reason we can look back on a very difficult process with positive feelings and pleasant memories! We recommend her to anyone and everyone selling or buying in Marin County!

Andrew & Kate Brooks

Buyer & Seller

Caroline 'get's it done!' with style and a smile. She turned around top notch professional photography, developed a dedicated website and produced a glossy flyer within 24-hours and we received multiple offers and were in escrow within seven days. Caroline over delivered on our expectations and we would not hesitate to recommend her. It feels good to do good business.

Marianne Bacigalupi Schier & Sharon Bacigalupi

Referral

As the #1 sales team in San Francisco for Pacific Union International, we have extremely high standards and all of the decisions we make are in the best interest of our clients. Over the years, we have had many clients choosing to make the move to Marin County for schools and a family friendly lifestyle. We certainly have many choices of sales professionals, but we have chosen to refer these clients to Caroline Nelson and work exclusively with her. We know Caroline takes exceptionally good care of all of the clients we refer to her, and they have raved about her professionalism, market knowledge, guidance and support.

Thank you for always taking such great care of our clients - looking forward to sending you many more referrals this year.

Andria Davis

Seller

Caroline, words alone could never describe the absolute appreciation and adoration I have had for you as my realtor. You are so much more than just a realtor that sells a house! You are a passionate, talented realtor who became everything to me during this emotional/stressful time. Throughout the process, from start to finish, you were a breath of fresh air and sunshine for me and my kids. You always saw the glass half full, stayed firm, calm, and nurturing. You are smart, savvy and totally there for your client above and beyond anyone I have ever worked with in my life. You are beyond incredible...you exude passion and love for what you do, and your enthusiasm and positive attitude is so contagious. Your professionalism and advice was an integral part in pricing, staging and selling our home within 6 short days! I will always remember how much you did outside the box, all the coordination you did to help me and my family was definitely above and beyond.

Craig Waldman

Buyer

Working with Caroline is a no brainer. She knows Marin like the back of her hand, is a pleasure to deal with, is very generous with her time, and her negotiating instincts are on the money.

Caroline Nelson

Founder

Caroline Nelson is one of the top producing real estate professionals in Marin County.

Chris Nelson

Co-Founder

Chris Nelson has been a licensed real estate professional in Marin County for over 12 years, a resident since 1999 and is a Bay Area Native, born and raised in Oakland and San Francisco.

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