The Nelson Group

Your Success is Our Success

Michael Kelly

Buyer & Seller

Caroline is a fantastic agent and here's why: She's an exceptional listener - from our first meeting together, she understood our needs and tailored her services accordingly. She has an appropriately calm demeanor - never seemed to "lose her cool" in front of her client, even though she had many opportunities to do so! She's extremely organized and "always on" - I never had to ask for status or clarify anything - she communicated the plan and executed it flawlessly - I thought I worked hard, but I seriously don't think she took a moment off while she was helping us. Caroline brought all the resources to bear to make sure our transactions were successful. Pacific Union is lucky to have Caroline - we'd work with her again in heartbeat

William & Dominique Hawthorne

Buyer & Seller

We have worked with Caroline Nelson on two real estate transactions. She helped us purchase our new home as well as helping us to sell our old one. She was incredibly patient, well-organized and professional while showing us home after home, and took us through the final transactions with ease. She quickly figured out what we liked and did not like. We put in several offers and finally ended up with a perfect home. We decided to rent our old house and did not plan to sell, but she continued to update us on the market and suggested we list it to see what would happen. She was spot on; the market was very aggressive and the house went for 25% over the list price. She was very efficient and worked out all of the details with our renters, etc. She got us an amazing price in short order without much effort on our part. We highly recommend Caroline and would use her again, but we are staying put for a while!

Frank & Kathy Divita

Buyer & Seller

Caroline handled multiple transactions for us simultaneously. Fair prices were determined through her knowledge of the market and networking with other agents. All these properties received offers within a few days of going on MLS. In each case we accepted very satisfying offers over our asking prices.

From the time of our first meeting with Caroline, we knew she would make everything we wanted happen. She explained what we needed to do for successful outcomes. We were novices and needed all her common sense advice in marketing, staging, pricing, open houses, timing, etc. She was absolutely right about everything she told us. We had complete trust in her abilities and were so glad we did what she suggested. Her professionalism, organization, patience, good humor and ability to always be calm, all make her the best real estate agent choice that can be made!

Christian Martinez & Brad Michael

Buyer & Seller

My partner and I were somewhat high-maintenance after relocating to California from Colorado with very little knowledge of Marin County. We anticipated a competitive housing market but nothing like the market conditions we experienced this Fall. All of that on top of our often divergent tastes and purchasing priorities. We sure put Caroline's skills and expertise to the test!

From our initial meeting, we knew we were in good hands with Caroline. She quickly understood our requirements and helped us choose target communities to begin our search. She was exceptionally patient with us on multiple tours and completed follow-up thoroughly, thoughtfully, and consistently. She never wasted our time with homes that were out of our price range or not in line with our needs. It was clear she knew Marin like the back of her hand.

A master with contract negotiations, Caroline came up with a deal that was good for us and made the seller happy as well. She was encouraging, honest, and diligent during the entire process up through closing. We also had the pleasure of working with Caroline during the filming of an HGTV House Hunters episode. This required her to put in a considerable amount of work and spend weekends filming at multiple locations. What a great once-in-a-lifetime experience that wouldn't have been possible without her help; she also looks great on camera. :)

We are pleased to recommend Caroline to anyone looking to buy or sell a home. She is hands down the best agent we have ever worked with and if we ever need to move again she will be our first choice. We love our new home and have her to thank.

Gary & Karen Rusillo

Buyer & Seller

Karen and I lived in our previous house for 10 years and raised our two young girls there. Thinking of moving was a bit scary but also an exciting prospect as well. Caroline Nelson was so incredibly helpful and proactive once we made the decision to sell! With all her hard work, the house showed very well and generated multiple offers. We were extremely impressed with Caroline’s effort in the sale of that home and in helping us purchase our new home in Loch Lomond. Caroline was patient and always there to answer our many question during the sale and the purchase. We felt very comfortable with her style and ideas about how to best get from start to end in the process. Caroline knows her markets, is a consummate professional and we are very happy to call her a friend.

George & Laura Gigounas


Caroline is the benchmark by which Real Estate Agents should be measured in this new real estate market. If you want personal attention, unflagging loyalty and inexhaustible interest in your home, she is clearly the go-to person!

To add real value in today's market, Caroline understands that an agent can't rely on the old markers of knowing the neighborhood, having a network and doing the "usual" for a listing. Caroline took the time to develop a detailed understanding of our micro-neighborhood and the specific strengths and weaknesses of the houses in our neighborhood. She marketed our house using both the old tools and all of the modern tools (websites, social media, etc.). She was a patient, true and honest partner in advising us on the specific needs for marketing our house - what we really needed in staging, how and when we needed to show, pricing and timing. Most importantly, she never, ever, ever gave up or flagged in her enthusiasm and attention to our house, even though it wasn't, by a longshot, the jewel of her portfolio. She never lost patience with our questions or insecurities about the market. We were treated as if doing right by us and our house (whether that meant selling OR declining to sell) was her only focus!

At the end of the process, we can say with confidence not only that Caroline was the number one reason we were able to sell our first home, but that she also is the reason we can look back on a very difficult process with positive feelings and pleasant memories! We recommend her to anyone and everyone selling or buying in Marin County!

Andrew & Kate Brooks

Buyer & Seller

Caroline 'get's it done!' with style and a smile. She turned around top notch professional photography, developed a dedicated website and produced a glossy flyer within 24-hours and we received multiple offers and were in escrow within seven days. Caroline over delivered on our expectations and we would not hesitate to recommend her. It feels good to do good business.

Marianne Bacigalupi Schier & Sharon Bacigalupi


As the #1 sales team in San Francisco for Pacific Union International, we have extremely high standards and all of the decisions we make are in the best interest of our clients. Over the years, we have had many clients choosing to make the move to Marin County for schools and a family friendly lifestyle. We certainly have many choices of sales professionals, but we have chosen to refer these clients to Caroline Nelson and work exclusively with her. We know Caroline takes exceptionally good care of all of the clients we refer to her, and they have raved about her professionalism, market knowledge, guidance and support.

Thank you for always taking such great care of our clients - looking forward to sending you many more referrals this year.

Andria Davis


Caroline, words alone could never describe the absolute appreciation and adoration I have had for you as my realtor. You are so much more than just a realtor that sells a house! You are a passionate, talented realtor who became everything to me during this emotional/stressful time. Throughout the process, from start to finish, you were a breath of fresh air and sunshine for me and my kids. You always saw the glass half full, stayed firm, calm, and nurturing. You are smart, savvy and totally there for your client above and beyond anyone I have ever worked with in my life. You are beyond exude passion and love for what you do, and your enthusiasm and positive attitude is so contagious. Your professionalism and advice was an integral part in pricing, staging and selling our home within 6 short days! I will always remember how much you did outside the box, all the coordination you did to help me and my family was definitely above and beyond.

Craig Waldman


Working with Caroline is a no brainer. She knows Marin like the back of her hand, is a pleasure to deal with, is very generous with her time, and her negotiating instincts are on the money.

Michelle and Patrick Beresh

Buyers and Sellers

I am gazing out the window of my new home here in San Anselmo with a deep sense of gratitude. I am not sure how we would have gotten here without the two of you.

When we started talking of selling our home in San Rafael I was overwhelmed and not sure of what to do first. You came in and completely transformed our somewhat dated home and brightened it up so much so that I was not sure I wanted to leave it. Caroline your eye for style was so on point. The team you brought in was personal, professional, fun, and left the stress out of the equation (on my side at least). The paint, the floors, the updated kitchen with new appliances, the staging and the landscaping turned out beautifully and surprisingly under budget. Chris set up a “no stress” loan through Compass with no pressure or fees attached to update everything at the house without feeling strapped. Our home quickly sold during the power outage with multiple offers for way over asking. Needless to say we were thrilled!

We feel incredibly lucky to have landed in San Anselmo, Sleepy Hollow with a stellar school district, family friendly neighbors, trails galore and a POOL! I was so impressed with the way you handled the negotiations of buying our new home. You helped us take care of everything! The inspections, the contracts the timing of selling/buying at the same time was smooth and we feel we got what we wanted without having to feel stressed or that we overpaid for our new home.

Your professionalism and personal attention helped us feel like you were there for us night and day. Honestly you two are the perfect match for us as realtors and now as friends. I cannot thank you enough for all of your hard work, your commitment, your friendship and your attitude towards life. You get us and to me that is key.

Greg Reel and Rosalind Noble


We just had an amazing experience selling our home with Caroline and Chris Nelson of the Nelson Group! Finding the right realtor through the interview process was exhausting , but we are so glad we held out until we met Caroline and Chris. From the moment they walked into our home, they had an exciting vision of how to update our 1980’s home so that we could get the price we were looking for.
But they didn’t stop there. Caroline went above and beyond our expectations with her expert design suggestions. And Chris made sure we had all the bases covered regarding preparing the home for inspections, etc. They also interviewed several home stagers to find the right group suited to achieve the look we were going for. When they introduced us to Steve West of Go West Staging, we knew we had top notch professionals on our team. The expertise and experience of the Nelsons was invaluable during the whole process. We ended up with a finished product that brought us more than we had hoped, after only two days on the market! I highly recommend this kind and thoughtful team of professionals.

Russell Farnell


This was my first time selling a property, so I was naturally nervous. Caroline and Chris immediately allayed my anxiety with their enthusiasm, expertise and professionalism.

Despite coming to them part way through the Fall home sale season, they were able to use their extensive network of contacts to get the house shipshape, and on the market in record breaking time with polished, and professional marketing materials, as well as a thoughtful selling strategy. Their association with Compass was an added bonus, since I was able to obtain a no-hassle advance against the sale, to assist with cash flow and peace of mind.

Carey Headley


Caroline & Chris Nelson are the absolute BEST at what they do. After interviewing several real estate agents, I quickly settled on them to handle the sale of my parents’ condo. From start to finish they made each and every step of the process so easy, painless and stress-free for me. Caroline quickly got to work with upgrading & refreshing what was a tired look, turning it into a light and bright, welcoming home. Her sense of design and what looks best to a buyer’s eye is spot on. They showed up for every single inspection for me as I live far away, held an open house every weekend and listened to what I wanted. Their gentle guidance, positive attitude and professionalism are unmatched. They truly went above and beyond for me. I received the offer I wanted after just a couple of weeks on the market. I couldn’t be happier and would recommend Caroline and The Nelson Group to anyone!

Scott Beeber and Jody Frank


We could not be happier with Caroline and Chris Nelson of The Nelson Group. They believed in the vision we had and helped us execute in a most professional manner. No detail was overlooked, and it reflected in the final result. Our home received an offer after just 2 days of off-market showings and it sold for the highest price per square foot on market sale in our neighborhood in 2020.

Michele and Craig Waldman

Buyers and Sellers

There really are no words to describe just how wonderful it has been to work with The Nelson Group. I had been referred to Caroline when we were looking for a home in Mill Valley to raise our family. We were new to the area and Caroline helped us every step of the way: from choosing the right neighborhood for our family, to educating us about the local schools, to finding us the perfect home. She knows Marin like the back of her hand Caroline was incredibly strategic in making an offer on our home, saving us a great deal of money. We have since worked with Caroline to buy and sell 2 homes- a total of 4 transactions. Her advice in prepping the houses for sale and deciding the list prices has been spot on! We have done very very well with each transaction. I can not recommend Caroline enough. She held my hand every step of the way through it all. She made the experience fun and rewarding. It was also a pleasure working with her husband, Chris. His expertise about homes, inspections, and the overall landscape was invaluable. He was always there to help us with our many varied requests and needs. I would never buy or sell a house in Marin without the help of the Nelsons.

Rob Reed and Meghan Harris


Our home sold after two days on the market, mostly because of the well-structured and executed plan Chris and Caroline developed for us. Caroline has a unique talent for taking the strengths of a particular property and turning it into an eye-catching and market-ready property. Sincerity, hard work, local knowledge, and process facilitation all warrant a five-out-of-five. Selling and moving is one of the major life stressors; work with these two to minimize that stress and maximize your return!

Richard and Susan De Los Reyes


Caroline and Chris Nelson came recommended to us by neighbors who had successfully used their services in selling a home. They succeeded in surpassing our expectations. They were professional, courteous and knowledgeable. Their knowledge, expertise and guidance in our neighborhood and the market resulted in our receiving well above our asking price, which was beyond the advice of other brokers. We were amazed at how quickly they got to know us and the special nuances of our home. We are delighted to recommend The Nelson Group, and would not hesitate to use them again if the opportunity arose.

Patrick and Stephanie Filice

Buyer and Seller

We chose to work with Caroline and Chris Nelson because of their experience and extensive knowledge of the real estate market in our area. I'm not sure there is a better team to work with when buying or selling in Marin. They represented us on our new home purchase and the sale of our previous home. They have a deep network of vendors that assisted us in preparing our home. Minor repairs, landscaping and staging was all coordinated by them which allowed us to focus on getting settled into our new home. Buying and selling a home is stressful and emotional; the Nelsons made this big life change seamless. We were fortunate to get 7 offers and ultimately sold $255k over our listing price! We would not only work with the Nelsons again but highly recommend them to anyone looking for truly unbiased guidance on buying or selling in Marin County.

Andrea and Joey Appelmann

First-time home buyers

As first-time home buyers my husband and I were not well versed in the home buying process, Caroline and Chris took us under their wings and showed us the way. In a very difficult and competitive market they kept us positive and reassured us constantly that we were in a position to buy a home, and they would make it happen. From meeting with us numerous weekends on our schedule to look at homes, to being available constantly with questions, they really made us feel taken care of! There were even times when we wanted to go look at homes again and they would set up private showing so we could bring my father, a building contractor, to help us assess the structure, and give his two cents. In a market like this it helps to have a relator who is well connected in the community, and my husband and I saw first-hand, when Chris and Caroline walked into a home all the realtors knew and respected them. I have recommended The Nelson Group to all my friends who are starting the home buying process and have assured them that they are in excellent hands with Chris and Caroline! Thank you again for making our dreams come true!

Andrea and Joey Appelmann

Ryan Rapp


"Thank you so much. There were more hurdles than I ever could have foreseen. I don’t know how I could have gotten through all this without your tremendous responsiveness and help. Thank you for all your expertise and making this sale happen from the staging to the marketing to negotiating with buyers and working through every obstacle. I am amazed."

Caroline Nelson


Caroline Nelson is one of the top producing real estate professionals in Marin County.

Chris Nelson


Chris Nelson has been a licensed real estate professional in Marin County for over 17 years, a resident since 1999 and is a Bay Area Native, born and raised in Oakland and San Francisco.

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